Reasons for Returns

 

Misprints – Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once I have confirmed an updated address with you.

Unclaimed – Shipments that go unclaimed are returned and you will be liable for the cost of a reshipment – any unclaimed returns will get donated to charity after 4 weeks.

Returned by Customer – I do not refund orders for buyer’s remorse, or size exchanges – all items are made-to-order, and therefore final sale.

 

International Orders

 

International orders outside of Europe and the United States are subject to import duties and taxes that are the recipients’ responsibility. You can check with your countries customs office to determine what these additional costs will be.

Walters.dk – LeTiny.Shop is not responsible for delays in shipping caused by the delivery service, weather, or other events out of my control.

If your package is confirmed to be lost in transit and you selected a shipping option that is insured, reach out and we will help issue a replacement. Walters.dk – LeTiny.Shop is not responsible for lost packages or uninsured packages shipped via USPS First Class.